cpencils Online Store – Custom Pencils for Every Occasion, Including Company Openings

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Returns

Please enter your order details to start your return

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Once we receive your return request, we will review it and be in touch with instructions if it’s within our guidelines.

RETURN GUIDELINES

  • You must start your return within 30 days of receiving your order.
  • Once we receive your return request, we will review it and be in touch within two business days.
  • If the product you received was damaged, we will send a replacement at no additional cost.
  • If you received the incorrect item, we will send the correct item at no additional cost.
  • If you ordered the wrong item, we will send you a new invoice for the correct item.
  • If you no longer want the item you may send it back to us at your cost. Items must be unused to be eligible for a return.
  • Custom items are not eligible for returns.
  • Returns are not accepted beyond 30 days.

 

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